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Questions about a specific topic? Here's how you can get in touch with the right person:

  • Visitors Center: 058 28 09 33
  • HR: 050 96 97 31
  • Purchase: 050 28 80 59
  • Accounting: 057 22 43 26
  • Webshop consumers: 050 96 97 52
  • Business gifts / biscuit sale: 050 96 97 55
  • Wholesale/food service: 050 96 97 42
Boterwafels verpakking koekjes

Head office Oostkamp - Ruddervoorde

De Leiteweg 9
8020 Oostkamp, Ruddervoorde, Belgium
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info@julesdestrooper.com
+32 58 28 80 41

 

Bakery Ypres

Zwaanhofweg 20
8900 Ieper, Boezinge, Belgium
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info@julesdestrooper.com
+32 58 28 80 41

 

Jules Destrooper Visitors Center Lo

Gravestraat 5
8647 Lo-Reninge, Lo, Belgium
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bezoekerscentrum@julesdestrooper.com
+32 58 28 09 33

 

Company information

  • Company number: BE 0426.191.967
  • Bank account number: BE41 2800 2797 2110

Conditions of personalised Jules Destrooper boxes

Jules Destrooper offers its customers the opportunity to personalise 3 types of boxes in its webshop with a message of their choice in the logo. The products that can be personalised are the Butter Crisps 100 g, Butter Waffles 100 g and Almond Thins 100 g. The customer indicates on the product page of one of these 3 products which message he/she wants to see printed on the packaging. Through our preview mode, the customer can immediately visualise and double-check his/her personalised variant. Changes can be made via the shopping cart. Jules Destrooper cannot be held liable for any errors in the spelling of the message passed on by the customer. The personalised message is limited to 24 characters. Special characters and emojis are not allowed. Before the personalised box is printed, it is checked by a Jules Destrooper employee, who determines whether the message may be printed in this way. If Jules Destrooper determines that the message cannot be printed, Jules Destrooper will contact the customer and ask him to deliver a new message. As long as the customer has not provided feedback, the order will not be processed. Jules Destrooper reserves the right to refuse a message:

Furthermore, the customer accepts that the delivery of an order including a personalised box may take 3 to 5 working days (for deliveries in Belgium – for other countries it might take a few extra days), after approval of the message that needs to be printed on the personalised box. The other products from the customer's order (= the products that cannot be personalised) will therefore be delivered at the same time, since there is only one delivery.