Delivery and shipping
For the delivery of online orders, Jules Destrooper has chosen for different delivery partners such as BPost, DPD, PostNL and UPS.
The ordered products may only be delivered to an accessible address in the Benelux and France.
The standard shipment cost is € 6,70 to Belgium, € 9,50 to the Netherlands, € 12 to Luxemburg and € 17 to France, irrespective of the weight of the shipment. Shipments with a value higher than € 40,00 VAT excluded are sent free of charge.
Delivery of orders with only standard products
Orders placed from Monday till Friday before 10 pm, will be delivered the next day (in Belgium). However, please take into account that delivery may take a bit longer during busy periods throughout the year such as Christmas and New Year or in unforeseen circumstances such as a lack of manpower. We don't do deliveries during the weekend.
For the other countries where we deliver, the following delivery periods apply:
- The Netherlands: 1 to 2 days
- Luxemburg and France: 2 to 3 days
The delivery periods are based on average processing and delivery times and are only provided as information. Non-compliance with these indicative delivery periods will not entitle the Client to request compensation.
Delivery of orders with personalised products
The delivery of an order including a personalised box may take 3 to 5 working days (for deliveries in Belgium – for other countries it might take a few extra days), after approval of the message that needs to be printed on the personalised box. The other products from the customer's order (= the products that cannot be personalised) will therefore be delivered at the same time, since there is only one delivery.
More information on our method and delivery conditions can be found in our General Terms and Conditions.