Jules Destrooper | Cancellation, return and exchange

Salted caramel

Orange zest

Belgian milk chocolate

Jules Destrooper uses only the very best Belgian chocolate. In fact, a unique recipe has been created especially for us – with cocoa beans from America, Africa and Asia that, in combination, are distinctively delicious. Plus, the growers of these beans have all earned the Rainforest Alliance label, the hallmark for sustainable agriculture.

Honey

The honey we use is a polyfloral variety: a blend of Latin American and Asian honey from several different flowers. This special blend ensures that the honey always has the same delicious flavour and the same golden colour. Furthermore, we monitor the honey strictly to prevent pesticides and antibiotics!

Belgian chocolate

Jules Destrooper uses only the very best Belgian chocolate. In fact, a unique recipe has been created especially for us – with cocoa beans from America, Africa and Asia that, in combination, are distinctively delicious. Plus, the growers of these beans have all earned the Rainforest Alliance label, the hallmark for sustainable agriculture.

Hazelnuts

Hazelnuts are among the most nutritious nuts. In addition to a high dose of vitamin E, they contain a lot of minerals and unsaturated fats. Jules Destrooper uses them largely because they add such wonderful flavour!

Belgian dark chocolate

Jules Destrooper uses only the very best Belgian chocolate. In fact, a unique recipe has been created especially for us – with cocoa beans from America, Africa and Asia that, in combination, are distinctively delicious. Plus, the growers of these beans have all earned the Rainforest Alliance label, the hallmark for sustainable agriculture.

Rice

Puffed rice and chocolate is certainly a winning combination. Especially when you use rice of such an excellent quality.

Slivers of candied ginger

Ginger is a seasoning that has been used in oriental cuisine for centuries. The ginger root contains 2 to 35 essential oils and resins – which provide the characteristic ginger aroma and taste. Why not fresh ginger? Well, there are a number of reasons. Candied ginger is much easier to use in the baking process, it mixes easily into biscuit dough, and it doesn’t change colour during baking. It's also the perfect match for biscuits that need to be crispy (fresh ginger sometimes makes biscuits soft). Moreover, candied ginger retains its original flavour and nutritional properties.

Cashew nuts

Cashews are white kidney-shaped nuts with a surprisingly sweet taste. Nice and crunchy, they are high in protein, with a lot of minerals, and less fat than in other kinds of nuts!

Cinnamon

We use cinnamon sticks from Indonesia, which are extracted from the rich shoots of the cinnamon tree. The bark is removed from the shoots, so that only the innermost rind remains – which then rolls up and dries out to become the well-known cinnamon stick. Because the sticks release their flavour only when they are cooked or braised with other foods, they’re ideal in Jules Destrooper biscuit dough!

Slivers of candied apple

Why not fresh apples? Well, there are a number of reasons. Candied fruit is much easier to use in the baking process, it mixes easily into biscuit dough, and it doesn’t change colour during baking. It's also the perfect match for biscuits that need to be crispy (fresh fruit sometimes makes biscuits soft). Moreover, candied fruit retains its original fruit flavour and nutritional properties.

Slivers of candied raspberry

Why not fresh raspberries? Well, there are a number of reasons. Candied fruit is much easier to use in the baking process, it mixes easily into biscuit dough, and it doesn’t change colour during baking. It's also the perfect match for biscuits that need to be crispy (fresh fruit sometimes makes biscuits soft). Moreover, candied fruit retains its original fruit flavour and nutritional properties.

Slivers of candied orange

Why not fresh orange? Well, there are a number of reasons. Candied fruit is much easier to use in the baking process, it mixes easily into biscuit dough, and it doesn’t change colour during baking. It's also the perfect match for biscuits that need to be crispy (fresh fruit sometimes makes biscuits soft). Moreover, candied fruit retains its original fruit flavour and nutritional properties.

Vanilla

Actually, you should feel our Bourbon vanilla pods. But we don’t yet have that functionality on our site. Otherwise, you would immediately notice how smooth, shiny, fleshy and soft these jet-black pods are. They come from Madagascar’s organic vanilla orchids – and they smell wonderful! So, grab a Butter Waffle … and smell and taste what we mean.

Candy sugar

Our candy sugar is produced with care and respect for tradition. A natural Belgian product, it consists of lumps of crystallized sugar, with a soft texture and distinctive taste. Without added colourings or flavours. Ideal on pancakes, in crumbles, ... and in our biscuits, of course!

Valencia almonds

The almonds that we use at Jules Destrooper come exclusively from Valencia. They’re a lot sweeter than California almonds, because they grow in Valencia’s hard, dry soil. By the way, did you know that these nuts consist of about 60% almond oil? They also contain lots of minerals and are rich in magnesium, which is ideal for easing stress.

Fresh eggs

Jules Destrooper uses full-flavoured, fresh barn eggs – laid by chickens that have both perches and laying nests, a layer of straw to scratch around in, and the necessary space for roaming.

Sugar

No sugar tastes better than refinery sugar – so that’s what Jules Destrooper uses. Selected and sifted with great care, this pure delicacy dissolves quickly and doesn’t clump – ideal for our biscuit preparations!

Real, pure butter

Jules Destrooper used pure butter in his biscuits back in 1885. And we still do today. Pure butter is churned solely from pure milk. 100% natural, it contains loads of natural nutrients. And above all – real pure butter is packed with flavour!

Cancellation, return and exchange

Biscuits

If you want to cancel the purchase of the products in our online shop, the delivered goods may be returned undamaged and in the original packaging (within 14 calendar days) to:

DistriMedia
Schoenstraat 14
9140 Temse
Belgium

The goods should then be returned, undamaged, unused and unopened, within 14 working days after the seller was informed of the cancellation.

Jules Destrooper may refuse returned goods or not refund the money if the original packaging has been opened or if the products were damaged by the purchaser.

As a service Jules Destrooper also pays the cost incurred by the purchaser to return the goods. Goods that are returned without advance notice will not be accepted.

You can download the form for revocation here

For more information on your rights, see article 9 of our General Terms and Conditions.

Merchandise material

For more information about the return conditions of our merchandise material, please consult article 9 of our General Terms and Conditions.