Cancellation, return and exchange
If you want to cancel the purchase of the products in our online shop, the delivered goods may be returned undamaged and in the original packaging (within 14 calendar days) to:
The goods should then be returned, undamaged, unused and unopened, within 14 working days after the seller was informed of the cancellation.
Jules Destrooper may refuse returned goods or not refund the money if the original packaging has been opened or if the products were damaged by the purchaser.
As a service Jules Destrooper also pays the cost incurred by the purchaser to return the goods. Goods that are returned without advance notice will not be accepted.
You can download the form for revocation here
For more information on your rights, see article 9 of our General Terms and Conditions.
For more information about the return conditions of our merchandise material, please consult article 9 of our General Terms and Conditions.